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[electronic beeping, buzzing]

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[indistinct chatter]

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{\an8}[man] It's an acquired taste.

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{\an8}Remember the first time you drank
some big, bold red wine as a kid?

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You probably didn't like it.

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[narrator] It's 2008.

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This might look like a wine tasting,

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but what people are actually sampling
is bottled water.

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As soon as you start realizing
that water is not water,

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you start seeing differences in water.

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But it's only if you don't pay attention
you think water's water.

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{\an8}[narrator] It's all about fancy bottles,
different tastes, and mineral contents.

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{\an8}[man] Baby boomers are aging.

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People don't do
the two-martini lunches anymore,

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but they still want
something nice in their hand.

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[narrator] Today, there's no shortage
of options for the HO connoisseur.

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Bottled water is everywhere.

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{\an8}There's glacial water,

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{\an8}oxygen water,

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{\an8}and yes, you can even buy bottled rain.

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Bottled water is now
the US's favorite beverage,

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consumed more
than any other packaged drink.

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As of 2020,

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around the globe,

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humans drink more than 400 billion liters
of bottled water per year.

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That's more than gushes
over Niagara Falls every day.

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In the US, to drink the recommended
eight glasses of water a day from a tap

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costs around 66 cents a year.

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The same amount of bottled water,

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{\an8}around $1,163 a year.

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{\an8}That's like paying $10,000

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for a sandwich.

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Much of the cost comes from making,
marketing, and distributing the bottles,

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more than two-thirds of which
never get recycled.

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[water bubbles]

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[whale vocalizes]

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Bottled water's sold to us as a healthier
and a better-tasting alternative

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to tap water,

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but is it all just a sales trick
pushing a product

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that's essentially free?

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And at what cost?

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[water gurgles softly]

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There's no two ways about it.
We all have to drink water.

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It's a life-sustaining element.

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Luckily, nature provides it for free.

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[man] Mathematically speaking,
one inch of rainfall in the district

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gives the city one week's supply of water.

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[narrator] During the 1950s,
in most developed countries,

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when you're thirsty at home,
you can drink from a dependable tap

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thanks to chlorination.

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So why pay for it?

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In the 1960s,

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bottled water from natural springs
is sold in the US and Europe

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as a niche health product,
mainly in pharmacies.

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Evian is a flat water from France

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that's naturally fortified
with calcium and magnesium.

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The company's marketing
targets mothers and babies.

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Monsieur Fauche, how many
of these bottles do you sell in a year?

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Last year we sold 291 million bottles.

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[narrator] But bottled mineral water
is mostly only popular in Europe.

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In the US,

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the drink people prefer to buy is soda.

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They're still used
to getting their water for free.

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{\an8}But that all changes in 1976.

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Bubbly French mineral water Perrier,

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with their green, iconic-shaped bottles,

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decides to take on America,

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just as the health-food movement
is taking off.

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Perrier thinks they can market themselves
as a zero-calorie mixer,

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an alternative to sugary drinks.

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And they hire
marketing genius Bruce Nevins.

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[horse whinnies]

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He's the guy who transformed Levi jeans

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from utility farm wear
to a global fashion brand.

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Nevins's first step?

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Play on the perceived glamour
of French chic.

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Inherent in the product is the fact
that it is imported, it is French,

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and so therefore,
you're gonna have a certain built-in

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what you call snob appeal.

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[narrator] Just before the US launch,

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he flies 60 journalists to France

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to visit the single source

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where all Perrier
bubbles out of the ground.

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Then,

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Nevins gets busy
linking Perrier to health…

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[starting gun fires]

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…sponsoring marathons,

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just as long-distance running
takes off in America.

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He even runs in one himself.

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Nevins plugs Perrier

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as the Earth's first soft drink.

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And in the way natural fizzy water
like Perrier is created,

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it kind of is.

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Sparkling mineral spring water
begins as rain

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that seeps through layers of rock
formed millions of years ago.

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On the way down,

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it absorbs healthy minerals
like calcium and magnesium.

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Carbon dioxide also rises up
to meet the groundwater

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from volcanic magma deep underground.

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Under pressure,

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this gas gives the water
a natural carbonation, the bubbles.

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It can take thousands of years
before it emerges as a natural spring.

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And it's fizzy to drink
right out of the ground.

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Nevins's plot to conquer America works.

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In three years,

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he's taken Perrier sales from $600,000

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to a whopping $60 million.

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From its base on Lake Geneva,

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French rival Evian
sees Perrier's runaway success

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and decides to revamp
its marketing in America too.

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Forget touting its nutritional benefits.

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{\an8}Evian switches to selling itself
as a lifestyle accessory.

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Clearly, they're onto something,

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as total bottled-water sales
in the US multiply

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from more than one billion liters in 1976

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to about five billion in 1985.

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Evian becomes
the go-to brand for celebrities.

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Actor Jack Nicholson even smuggles
a bottle into the Oscars in 1990.

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And Evian is never far from the catwalk.

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But while Evian is for fashionistas,

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Perrier remains the water of choice
for power dining.

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[gas hisses]

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{\an8}At least until February 1990,

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{\an8}when disaster strikes.

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[reporter] The bubble of Perrier's success
burst in dramatic fashion.

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Last Friday, Perrier shares
took a sudden dive in Paris,

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the day before the US announcement
of benzene contamination.

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[narrator] A chemical
linked to cancer in animals

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is found in 13 bottles of Perrier.

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They're forced to remove 160 million
of them from supermarket shelves.

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It's one of the biggest recalls

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the food and drinks industry
has ever seen.

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Their market share shrinks from 45%

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to just 21%.

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Still, bottled water remains
a hot commodity.

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{\an8}[bottles clink]

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{\an8}In fact, Perrier's disaster leaves
an opening for competitors like Evian

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and Saratoga.

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From 1985 to 1992,

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total bottled-water sales
in the US almost double,

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reaching around ten billion liters a year.

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That's enough bottles to make a pile
higher than the world's tallest building

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{\an8}three times over.

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{\an8}But soda is still outselling
bottled water by five to one.

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{\an8}By the mid-'90s,

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{\an8}bottled water's chief competitor, soda,

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is suffering a fall from grace.

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Public-health officials
start citing sugary drinks

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as one of the root causes
of America's obesity epidemic.

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[reporter] Statistics showing students
swallowing 700 cans of cola a year,

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carbonated companies making mega money,

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while critics claiming
health problems start with soda.

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[narrator] Meanwhile, bottled water,
seen as a healthy alternative,

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continues to take off.

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It's so fashionable,

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Chanel even designs a bottle holder
for their spring 1994 collection.

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{\an8}There's even bottled water for pets,

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with crispy beef flavor for dogs

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and tangy fish flavor for cats.

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With bottled water
now firmly established in the US,

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Big Soda decides
if you can't beat 'em, join 'em.

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In 1994,

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PepsiCo launches Aquafina,

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and Coca-Cola follows in 1999 with Dasani.

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It's an entirely made-up name,

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but focus groups agree it suggests purity,

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relaxation, and replenishment.

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There's a big difference
with these newcomers though,

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one they're not exactly broadcasting
to the public.

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They're selling something
called purified water,

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which uses nothing more
than municipal tap water.

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What makes it purified?

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An industrial process

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that soda companies
are already familiar with

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for their soft drinks.

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It's called reverse osmosis
and works something like this.

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[tap squeaks]

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Filtered tap water is forced
through membranes that remove bacteria,

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viruses,

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and any harmful chemicals.

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And carbon filters extract any chlorine.

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Also filtered out?

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Healthy minerals
such as magnesium and calcium.

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Then ozone is added
to kill any remaining bacteria.

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And because the process
uses everyday tap water

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often sourced from a local reservoir,

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it's cheap.

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No natural springs required.

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By the late '90s,

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{\an8}a series of health scares
over the quality of tap water in the US

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{\an8}send people to bottled water in droves.

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[reporter] Environmentalists claim
a weed killer going on corn crops

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is winding up in baby formula.

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The weed killer washes off crops,

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gets into groundwater,
and that ends up at your tap.

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[narrator] Public trust in tap water
takes a big hit,

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though it's held
to similar safety standards

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as bottled water.

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A lot of people are paying more money
for bottled water,

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and they think it's better than tap water.

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[narrator] Bottled-water companies
start to roll out products

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that seem more nutritious,

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{\an8}like the first vitamin-enhanced
smart water, Glaceau.

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Bottled water has a cachet
that tap water just can't match,

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and it's convenient to carry.

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In the 2000s,

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the public's thirst
for water in cheap, plastic bottles

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just keeps growing.

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And there's plenty more
to supply the market,

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because a lot of the water comes
from reservoirs, not actual springs.

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By 2001,

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US bottled-water sales
reach over 23 billion liters per year.

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That's enough water to fill a bath
for every person in the United States.

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The worldwide market
is worth approximately $67 billion.

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By 2003,

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US bottled-water sales
reach 28 billion liters.

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That's around
16 billion plastic bottles of water,

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a pile taller
than 13 Great Pyramids of Giza.

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Public health messaging in the early 2000s

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advises people to drink
a recommended amount of water per day,

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and that gives bottled water
even more rocket fuel.

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{\an8}I at least drink one of these a day.
A liter a day.

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{\an8}And if you can drink more than that,
that would be great,

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especially in this heat.

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[narrator] Water is liquid gold,

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and everyone wants
to muscle in on the business.

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Trump Ice launches in 2003.

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He claims it's
the purest, best-tasting water imaginable.

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In 2006,

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Sylvester Stallone announces Sly Water,

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sourced from a 10,000-year-old glacier
in Mount Rainier National Park.

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It's promoted as free of pollutants.

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Americans are now spending

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more than $11 billion every year
on bottled water,

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more than they spend on movie tickets.

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But that same year,

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Fiji Water wades into controversy.

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Fiji Water launches an ad campaign
promoting the purity of their water

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by dissing Cleveland,

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a city whose river used to be so polluted,

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it repeatedly caught fire.

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It's since been cleaned up.

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Outraged,

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{\an8}Cleveland's public-utilities director
orders tests of both Fiji bottled water

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00:14:18,960 --> 00:14:20,520
{\an8}and Cleveland tap water.

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00:14:21,120 --> 00:14:22,280
{\an8}The result?

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{\an8}Fiji's water, while safe,
contains traces of arsenic.

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{\an8}Cleveland's has none.

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{\an8}It's a public-relations fiasco.

250
00:14:31,760 --> 00:14:34,240
{\an8}Cleveland, one. Fiji, zero.

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{\an8}Fiji is forced to pull the ads,

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{\an8}and the blunder is named one of CNN's
101 Dumbest Moments in Business of 2006.

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Around the same time,

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00:14:47,600 --> 00:14:51,440
consumer-activist group
Corporate Accountability International

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00:14:51,520 --> 00:14:55,080
goes public with accusations
that some bottled waters

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00:14:55,160 --> 00:14:57,120
{\an8}are misrepresenting their products.

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00:14:57,720 --> 00:14:59,000
As a result,

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00:14:59,080 --> 00:15:01,600
PepsiCo agrees to change their labels.

259
00:15:02,200 --> 00:15:04,840
[woman] It has agreed to reveal
the source of the water

260
00:15:04,920 --> 00:15:08,040
that it uses
for its Aquafina bottled water.

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00:15:08,920 --> 00:15:11,760
[narrator] From now on,
their labels will spell out

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00:15:11,840 --> 00:15:13,440
"public water source."

263
00:15:15,000 --> 00:15:15,880
For many,

264
00:15:15,960 --> 00:15:18,000
this is brand-new information.

265
00:15:18,560 --> 00:15:22,560
I could drink my own tap water
for… you know, for nothing.

266
00:15:24,040 --> 00:15:26,560
[narrator] And bottled water
has another problem.

267
00:15:27,600 --> 00:15:30,240
The public is growing more aware
of the huge amount

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00:15:30,320 --> 00:15:32,400
of discarded plastic water bottles.

269
00:15:34,640 --> 00:15:36,400
{\an8}In 2009,

270
00:15:36,480 --> 00:15:41,520
{\an8}the tiny town of Bundanoon in Australia
becomes the first community in the world

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00:15:41,600 --> 00:15:46,320
to ban the sale of plastic water bottles,
promoting tap water as an alternative.

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00:15:47,920 --> 00:15:49,640
[man] "Bundy on Tap" went global.

273
00:15:50,560 --> 00:15:54,400
It's ended up with there being
a huge amount of councils and communities

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00:15:54,480 --> 00:15:57,880
getting in touch with us and saying,
"You did it. Now how can we do it?"

275
00:15:58,400 --> 00:16:01,400
It's about encouraging
public drinking-water sources

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00:16:01,480 --> 00:16:03,840
that are highly visible and in your face.

277
00:16:03,920 --> 00:16:07,280
[narrator] Cities around the world
pick up on the idea.

278
00:16:08,200 --> 00:16:09,120
In 2010,

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00:16:09,200 --> 00:16:13,880
Paris introduces a stylish solution
to weaning people off the bottle,

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00:16:14,960 --> 00:16:16,800
sparkling water fountains.

281
00:16:17,680 --> 00:16:20,040
{\an8}[in French]

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00:16:23,800 --> 00:16:27,000
[narrator] The bottled-water market
responds by upping its game.

283
00:16:27,080 --> 00:16:29,160
[indistinct chattering, laughing]

284
00:16:29,240 --> 00:16:33,200
Shops open dedicated
to selling exclusive, high-end brands.

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00:16:35,240 --> 00:16:38,240
[woman] A lot of people
are like, "Is this truly all water?"

286
00:16:38,320 --> 00:16:41,640
They're like, "It looks like vodka.
It looks like alcohol."

287
00:16:41,720 --> 00:16:42,920
"The bottles are gorgeous."

288
00:16:43,000 --> 00:16:45,720
I wish they would do glass bottles,
so please forgive me.

289
00:16:45,800 --> 00:16:49,520
[narrator] Water sommeliers
help customers navigate the choice.

290
00:16:49,600 --> 00:16:51,800
[sommelier] If I have a fish,
a very subtle fish dish,

291
00:16:51,880 --> 00:16:53,080
I don't wanna drink water

292
00:16:53,160 --> 00:16:55,480
with very loud-in-your-mouth
kind of firework bubbles.

293
00:16:55,560 --> 00:16:58,360
But on the other hand,
think about a crispy fried oyster.

294
00:16:58,440 --> 00:17:01,080
Now the bubbles
would work very nicely with that.

295
00:17:01,160 --> 00:17:03,800
That's why I think it's important
for restaurants in the future

296
00:17:03,880 --> 00:17:05,840
to have water menus and water lists.

297
00:17:07,480 --> 00:17:10,360
[narrator] 2016 is a milestone year.

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00:17:10,440 --> 00:17:13,600
Sales of bottled water
in the US overtake soft drinks,

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00:17:14,880 --> 00:17:17,600
and it's no longer
just sparkling versus still.

300
00:17:18,640 --> 00:17:21,960
Now the mainstream water market
is flooded with choice.

301
00:17:23,080 --> 00:17:25,160
But as fast as sales rise,

302
00:17:25,760 --> 00:17:29,760
the environmental crisis caused
by plastic waste, including water bottles,

303
00:17:30,360 --> 00:17:32,320
grows more and more urgent.

304
00:17:34,280 --> 00:17:35,640
In 2018,

305
00:17:35,720 --> 00:17:39,120
Americans bought
71 billion plastic water bottles.

306
00:17:40,160 --> 00:17:43,440
That's enough to stack
to the Moon 37 times.

307
00:17:44,880 --> 00:17:48,720
And to make all those bottles
requires huge amounts of energy,

308
00:17:50,360 --> 00:17:54,400
enough to fuel your car
for almost two million years.

309
00:17:55,040 --> 00:17:56,160
The fact is

310
00:17:56,240 --> 00:17:59,600
91% of all plastic isn't recycled.

311
00:18:00,640 --> 00:18:03,280
So billions of bottles end up in landfills

312
00:18:04,240 --> 00:18:05,840
and in the oceans,

313
00:18:05,920 --> 00:18:07,120
killing marine life,

314
00:18:07,720 --> 00:18:09,280
while some are broken down

315
00:18:09,360 --> 00:18:12,080
and shipped as garbage
to developing countries.

316
00:18:12,160 --> 00:18:14,440
-[ship horn blares]
-[gulls squawking]

317
00:18:15,440 --> 00:18:20,520
{\an8}Still, for places around the world
without easy access to public water,

318
00:18:20,600 --> 00:18:23,320
bottled water can be a life-saving boon.

319
00:18:24,600 --> 00:18:27,760
But these same places
are on the front lines of the problem

320
00:18:29,520 --> 00:18:31,560
and taking steps to counter it.

321
00:18:33,360 --> 00:18:34,400
In 2020,

322
00:18:34,480 --> 00:18:38,280
Kenya announces a ban
on single-use plastics at beaches

323
00:18:38,360 --> 00:18:42,000
and in national parks,
forests, and conservation areas.

324
00:18:45,080 --> 00:18:47,320
Designers are coming up
with creative ideas

325
00:18:47,400 --> 00:18:49,440
for recycling plastic into new products.

326
00:18:51,800 --> 00:18:53,360
Big bottled-water companies

327
00:18:53,440 --> 00:18:55,680
have committed to use
more recycled material

328
00:18:55,760 --> 00:18:56,880
in their packaging.

329
00:18:57,520 --> 00:19:00,040
But that's just a drop in the ocean.

330
00:19:01,160 --> 00:19:04,480
A better solution
is avoiding plastic entirely.

331
00:19:06,040 --> 00:19:08,320
More and more people
are consciously switching

332
00:19:08,400 --> 00:19:10,360
to using refillable bottles.

333
00:19:11,640 --> 00:19:16,160
The company Ocean Bottle also works
to stop plastic entering the ocean.

334
00:19:18,120 --> 00:19:20,680
New apps like Mymizu in Japan

335
00:19:20,760 --> 00:19:23,840
help connect people
to water fountains and eco-cafés.

336
00:19:26,040 --> 00:19:29,040
But sales of bottled water
are still growing,

337
00:19:29,120 --> 00:19:32,960
projected to reach $400 billion by 2026.

338
00:19:34,240 --> 00:19:36,400
We're at a watershed moment.

339
00:19:38,480 --> 00:19:41,800
Marketing has transformed
nature's free supply

340
00:19:41,880 --> 00:19:43,720
into a billion-dollar industry.

341
00:19:44,840 --> 00:19:49,680
And a full 50% of all bottled water
starts as tap water.

342
00:19:51,280 --> 00:19:53,800
So what is it we're buying exactly?

343
00:19:53,880 --> 00:19:55,440
A container with a label?

344
00:19:55,960 --> 00:19:56,800
A brand?

345
00:19:57,920 --> 00:20:00,960
When it's fundamentally
just about quenching our thirst,

346
00:20:01,040 --> 00:20:02,120
think about that

347
00:20:02,200 --> 00:20:06,320
the next time you pay
for what you used to get for free.

348
00:20:11,480 --> 00:20:13,760
[dramatic electronic music plays]

