﻿1
00:00:02,103 --> 00:00:07,239
 Narrator: A german car company
 is making its mark in america.

2
00:00:07,241 --> 00:00:10,676
 Mysteries of the italian master
   coffee makers are revealed.

3
00:00:10,678 --> 00:00:13,345
                     ♪♪

4
00:00:13,347 --> 00:00:16,415
         A multipurpose
     construction workhorse

5
00:00:16,417 --> 00:00:19,818
         Has truly made
       a name for itself.

6
00:00:19,820 --> 00:00:23,322
   And razor-sharp technology
          is being used

7
00:00:23,324 --> 00:00:27,526
     To produce the world's
     most futuristic guitar.

8
00:00:27,528 --> 00:00:31,663
These groundbreaking innovations
      are all taking place

9
00:00:31,665 --> 00:00:35,334
     Inside some of the most
      incredible factories

10
00:00:35,336 --> 00:00:37,336
         On the planet.

11
00:00:37,338 --> 00:00:44,843
                     ♪♪

12
00:00:44,845 --> 00:00:47,846
     --<font color="#ffff00"> Captions by vitac</font> --
         <font color="#00ffff"> www.Vitac.Com</font>

13
00:00:47,848 --> 00:00:50,849
      Captions paid for by
    discovery communications

14
00:00:50,851 --> 00:00:53,786
    Narrator: Situated along
       the tennessee river

15
00:00:53,788 --> 00:00:56,088
 Between nashville and atlanta,

16
00:00:56,090 --> 00:01:00,726
        This city is home
       to 180,000 people,

17
00:01:00,728 --> 00:01:05,431
     And now one of the most
modern factories in the world --

18
00:01:05,433 --> 00:01:07,599
           Volkswagen.

19
00:01:07,601 --> 00:01:11,537
   The german-based car giant
 began production here in 2011.

20
00:01:11,539 --> 00:01:14,840
                     ♪♪

21
00:01:14,842 --> 00:01:18,477
   Chattanooga is volkswagen's
only plant in the united states,

22
00:01:18,479 --> 00:01:22,147
   And it's their newest plant
          in the group.

23
00:01:22,149 --> 00:01:25,250
    Narrator: Built at a cost
  of roughly a billion dollars,

24
00:01:25,252 --> 00:01:28,987
    The factory campus covers
     60 million square feet.

25
00:01:28,989 --> 00:01:33,892
   The buildings alone make up
   almost 25,000 square feet,

26
00:01:33,894 --> 00:01:37,930
      Enough space for over
        2 million people.

27
00:01:37,932 --> 00:01:42,034
  But there are actually fewer
 than 4,000 people working here.

28
00:01:42,036 --> 00:01:45,237
  That's because they're joined
 by close to a thousand machines

29
00:01:45,239 --> 00:01:49,508
 Like these, at the cutting edge
      of robot technology.

30
00:01:49,510 --> 00:01:51,076
          [ whirring ]

31
00:01:51,078 --> 00:01:53,412
                     ♪♪

32
00:01:53,414 --> 00:01:56,882
     They've been programmed
    to lift heavy components,

33
00:01:56,884 --> 00:02:01,286
   To operate a welding lance
   with remarkable precision,

34
00:02:01,288 --> 00:02:07,292
    And to spray more evenly
 than any human operator could.

35
00:02:07,294 --> 00:02:12,564
  These intelligent robots turn
 out 750 automobiles every day.

36
00:02:12,566 --> 00:02:13,932
                     ♪♪

37
00:02:13,934 --> 00:02:16,835
        That's four cars
       every five minutes.

38
00:02:16,837 --> 00:02:18,770
                     ♪♪

39
00:02:18,772 --> 00:02:21,406
      This super factory is
     the latest and greatest

40
00:02:21,408 --> 00:02:24,643
         In cutting-edge
       vehicle production.

41
00:02:24,645 --> 00:02:26,378
       But that's not all.

42
00:02:26,380 --> 00:02:28,147
   It's officially classified

43
00:02:28,149 --> 00:02:33,252
    As the u.S.A.'s greenest
       automobile factory.

44
00:02:33,254 --> 00:02:36,488
        Since volkswagen
      was founded in 1937,

45
00:02:36,490 --> 00:02:37,689
    They've been responsible

46
00:02:37,691 --> 00:02:39,324
      For some of the most
          recognizable

47
00:02:39,326 --> 00:02:41,660
    Automobiles in the world.

48
00:02:41,662 --> 00:02:43,862
   Today, here at chattanooga,

49
00:02:43,864 --> 00:02:45,964
        They're producing
       one brand new model

50
00:02:45,966 --> 00:02:50,135
     And an update on an old
   favorite, the passat sedan,

51
00:02:50,137 --> 00:02:55,374
A name familiar for four decades
  now in its eighth generation.

52
00:02:55,376 --> 00:03:01,313
    And a newcomer, the atlas
    s.U.V., launched in 2017.

53
00:03:01,315 --> 00:03:05,050
The process of turning raw steel
   into a finished automobile

54
00:03:05,052 --> 00:03:07,152
   Is similar for both models.

55
00:03:07,154 --> 00:03:09,721
          It all begins
        in the body shop.

56
00:03:09,723 --> 00:03:14,126
   Body shop is the first step
   in the production process.

57
00:03:14,128 --> 00:03:17,629
  We receive pre-stamped parts
       from our suppliers,

58
00:03:17,631 --> 00:03:19,431
      And then these parts
   are distributed throughout

59
00:03:19,433 --> 00:03:22,234
          The body shop
     by our logistics team.

60
00:03:22,236 --> 00:03:23,702
      The body of the car,

61
00:03:23,704 --> 00:03:28,407
The raw metal pieces, are pieced
     together like a puzzle.

62
00:03:28,409 --> 00:03:32,578
    So 80 percent of the work
 in the body shop is automated.

63
00:03:32,580 --> 00:03:36,815
                     ♪♪

64
00:03:36,817 --> 00:03:41,086
  What robots do best are tasks
 that are absolutely repetitive

65
00:03:41,088 --> 00:03:43,956
  With little or no variation,
    and that stands to reason

66
00:03:43,958 --> 00:03:45,958
   Because they're responding
         to the program

67
00:03:45,960 --> 00:03:47,993
     That the human operator
    has inputted it into the.

68
00:03:47,995 --> 00:03:50,762
                     ♪♪

69
00:03:50,764 --> 00:03:53,632
   Narrator: In the body shop,
      robots weld together

70
00:03:53,634 --> 00:03:55,500
   The vehicles' steel shell.

71
00:03:55,502 --> 00:03:59,805
                     ♪♪

72
00:03:59,807 --> 00:04:03,575
    They use what are called
       diode disk lasers,

73
00:04:03,577 --> 00:04:06,078
           Seven times
      more energy efficient

74
00:04:06,080 --> 00:04:08,981
        Than conventional
     laser welding machines,

75
00:04:08,983 --> 00:04:13,719
  Saving 220,000 kilowatt hours
     of electricity a year.

76
00:04:16,457 --> 00:04:19,324
      But the laser robots
       emit so much light

77
00:04:19,326 --> 00:04:23,128
    That they have to operate
    in a sealed environment.

78
00:04:23,130 --> 00:04:26,732
   Their progress is monitored
        via a video feed.

79
00:04:26,734 --> 00:04:28,800
   Once all of these processes
            are done

80
00:04:28,802 --> 00:04:31,870
        And the raw metal
       is pieced together,

81
00:04:31,872 --> 00:04:34,439
       It's lifted up into
      an overhead conveyor

82
00:04:34,441 --> 00:04:37,242
And shifted into the paint shop.

83
00:04:37,244 --> 00:04:41,747
  Narrator: The painting stage
     is a five-step process.

84
00:04:41,749 --> 00:04:43,048
       For the base coat,

85
00:04:43,050 --> 00:04:46,151
     The car body is totally
    immersed in a paint bath.

86
00:04:46,153 --> 00:04:52,324
                     ♪♪

87
00:04:52,326 --> 00:04:55,193
     After successive layers
       have been built up,

88
00:04:55,195 --> 00:04:59,264
     Robots carefully apply
       the final topcoat.

89
00:04:59,266 --> 00:05:04,169
    And then the entire shell
    is baked in a giant oven.

90
00:05:04,171 --> 00:05:06,138
    It takes a lot of power,

91
00:05:06,140 --> 00:05:09,841
   But volkswagen has adopted
        a green solution.

92
00:05:11,645 --> 00:05:14,946
   This super factory harvests
       its own electricity

93
00:05:14,948 --> 00:05:16,381
          From the sun.

94
00:05:16,383 --> 00:05:20,552
     Banks of solar panels,
         33,600 in all,

95
00:05:20,554 --> 00:05:25,424
 Annually generate 13.1 million
    kilowatt hours of energy.

96
00:05:25,426 --> 00:05:27,125
     That's enough to power

97
00:05:27,127 --> 00:05:30,529
     Nearly 1,200 u.S. Homes
        for a whole year.

98
00:05:30,531 --> 00:05:35,267
  And it's 12.5 percent of this
  factory's yearly power usage.

99
00:05:35,269 --> 00:05:38,637
                     ♪♪

100
00:05:38,639 --> 00:05:42,708
 The land this factory is built
  on has a remarkable history.

101
00:05:45,746 --> 00:05:49,281
     This site was formerly
      an explosive factory

102
00:05:49,283 --> 00:05:52,551
   Operating from world war ii
       to the vietnam war.

103
00:05:55,723 --> 00:05:58,090
      Well, when volkswagen
   first moved to chattanooga,

104
00:05:58,092 --> 00:06:00,492
       We looked for areas
     that were brownfields,

105
00:06:00,494 --> 00:06:03,762
   Which means that they were
  previously industrial sites.

106
00:06:03,764 --> 00:06:06,398
  Narrator: The evidence of its
    former role is still here

107
00:06:06,400 --> 00:06:09,634
    In the surrounding woods
  containing abandoned bunkers

108
00:06:09,636 --> 00:06:14,473
    That used to store bombs,
 bullets, shells, and grenades.

109
00:06:17,411 --> 00:06:20,812
        Today, this site
       is very different.

110
00:06:20,814 --> 00:06:23,215
          Volkswagen's
     green initiatives here

111
00:06:23,217 --> 00:06:25,217
         Have earned it
     the top platinum award

112
00:06:25,219 --> 00:06:29,221
   From an international body
   called leadership in energy

113
00:06:29,223 --> 00:06:33,959
    And environmental design,
       or leed for short.

114
00:06:33,961 --> 00:06:36,595
    When we decided to build
        energy efficient,

115
00:06:36,597 --> 00:06:38,864
       We said, "let's go
      to the top of leed."

116
00:06:38,866 --> 00:06:42,868
  We were the first automotive
 facility that's leed platinum.

117
00:06:42,870 --> 00:06:44,970
     Narrator: Some of these
       new green practices

118
00:06:44,972 --> 00:06:47,539
         Are put to use
     down on the shop floor,

119
00:06:47,541 --> 00:06:51,376
  Where the workers are moving
    forward with making cars.

120
00:06:51,378 --> 00:06:53,612
        All the elements
     which need to be fitted

121
00:06:53,614 --> 00:06:55,781
       Inside the painted
          vehicle shell

122
00:06:55,783 --> 00:07:00,152
     Are pieced together on
five separate subassembly lines.

123
00:07:00,154 --> 00:07:05,023
Specialist teams are responsible
 for the engine and the chassis.

124
00:07:05,025 --> 00:07:07,526
       The point at which
  they're united with the body

125
00:07:07,528 --> 00:07:09,561
    Is known as the marriage.

126
00:07:12,099 --> 00:07:14,199
     Other teams look after
        the installation

127
00:07:14,201 --> 00:07:15,734
   Of the instrument panel...

128
00:07:15,736 --> 00:07:17,002
                     ♪♪

129
00:07:17,004 --> 00:07:18,503
          The wheels...

130
00:07:18,505 --> 00:07:21,373
                     ♪♪

131
00:07:21,375 --> 00:07:25,811
      ...And then the trim,
    which defines the brand.

132
00:07:25,813 --> 00:07:28,747
        What's remarkable
     about the assembly line

133
00:07:28,749 --> 00:07:33,585
Is how few robots they have here
   compared to the body shop.

134
00:07:33,587 --> 00:07:36,354
        My assembly shop
     is very human oriented.

135
00:07:36,356 --> 00:07:39,758
   We have less than a handful
 of robots, so almost no robots

136
00:07:39,760 --> 00:07:41,626
     In this assembly shop.

137
00:07:41,628 --> 00:07:43,061
     Out of the whole shop,

138
00:07:43,063 --> 00:07:44,996
        We have less than
       a handful of robots

139
00:07:44,998 --> 00:07:47,599
      Really only applying
     some of the adhesives.

140
00:07:47,601 --> 00:07:49,401
       So we really depend
       on our team members

141
00:07:49,403 --> 00:07:52,003
 For the quality of the product.

142
00:07:52,005 --> 00:07:53,538
            Stirling:
       In assembly lines,

143
00:07:53,540 --> 00:07:56,975
    Some of the jobs are just
   far too nuanced and varied

144
00:07:56,977 --> 00:07:59,644
           For a robot
     to be truly effective.

145
00:07:59,646 --> 00:08:01,613
       Tasks that require
        decision making,

146
00:08:01,615 --> 00:08:04,049
           Creativity,
     and on-the-job learning

147
00:08:04,051 --> 00:08:06,117
        Are really still
      best done by humans.

148
00:08:06,119 --> 00:08:08,019
                     ♪♪

149
00:08:08,021 --> 00:08:09,688
      Narrator: And that's
       definitely the case

150
00:08:09,690 --> 00:08:11,122
     On the final stage here

151
00:08:11,124 --> 00:08:14,826
       In the chattanooga
        super auto plant,

152
00:08:14,828 --> 00:08:18,597
  Where each finished vehicle's
  suspension is put to the test

153
00:08:18,599 --> 00:08:23,468
On what must be one of america's
    most uncomfortable roads.

154
00:08:23,470 --> 00:08:33,011
                     ♪♪

155
00:08:33,013 --> 00:08:36,081
  The test driver goes through
      a rigorous checklist

156
00:08:36,083 --> 00:08:40,919
 To make sure everything inside
  the vehicle is up to scratch.

157
00:08:40,921 --> 00:08:45,290
  Every one of the 750 vehicles
     produced here each day

158
00:08:45,292 --> 00:08:49,561
  Undergoes this top-to-bottom
 check before being shipped out.

159
00:08:49,563 --> 00:08:52,864
                     ♪♪

160
00:08:54,902 --> 00:08:57,536
      Chattanooga's famous
       for its railroads,

161
00:08:57,538 --> 00:09:02,274
And that's how these automobiles
 make their first ever journey.

162
00:09:02,276 --> 00:09:03,642
         [ chattering ]

163
00:09:03,644 --> 00:09:06,111
         In an efficient
  and environmentally friendly

164
00:09:06,113 --> 00:09:10,282
       Move by volkswagen,
80 percent of the factory output

165
00:09:10,284 --> 00:09:13,451
     Is dispatched by train
        instead of truck.

166
00:09:15,088 --> 00:09:18,290
   But the biggest advancement
    in sustainable technology

167
00:09:18,292 --> 00:09:20,926
   Is just around the corner.

168
00:09:20,928 --> 00:09:22,661
 Volkswagen, more so, arguably,

169
00:09:22,663 --> 00:09:24,029
     Than a lot of the other
           big names,

170
00:09:24,031 --> 00:09:26,498
      Has staked its future
        on electric cars.

171
00:09:26,500 --> 00:09:28,199
 They say the cost of batteries,

172
00:09:28,201 --> 00:09:30,335
       Previously the big
        limiting factor,

173
00:09:30,337 --> 00:09:33,204
    Has come down 80 percent
      in the last 10 years.

174
00:09:33,206 --> 00:09:34,806
       They say that over
         the next decade

175
00:09:34,808 --> 00:09:38,276
      They'll be releasing
       70 electric models.

176
00:09:38,278 --> 00:09:40,779
     Narrator: Vw has named
     chattanooga as the site

177
00:09:40,781 --> 00:09:44,716
        To make its first
  electric vehicles in the u.S.

178
00:09:44,718 --> 00:09:49,254
  Models like these, including
 a new take on the legendary bus

179
00:09:49,256 --> 00:09:54,626
      Or camper van, ready
    to hit the road in 2022.

180
00:09:54,628 --> 00:09:56,661
       It's a massive vote
          of confidence

181
00:09:56,663 --> 00:09:58,563
    In this super auto plant

182
00:09:58,565 --> 00:10:01,866
        Now on the verge
    of becoming even greener,

183
00:10:01,868 --> 00:10:04,302
      Bigger, and smarter,

184
00:10:04,304 --> 00:10:08,473
 Making this one of the world's
          major centers

185
00:10:08,475 --> 00:10:11,810
          For producing
   the vehicles of the future.

186
00:10:13,513 --> 00:10:15,213
                     ♪♪

187
00:10:15,215 --> 00:10:17,482
           Coming up,
    mysteries of the italian

188
00:10:17,484 --> 00:10:19,784
      Master coffee makers
          are revealed.

189
00:10:27,928 --> 00:10:30,762
           And later,
     a construction vehicle

190
00:10:30,764 --> 00:10:34,633
  Built tough enough to handle
   whatever crosses its path.

191
00:10:34,635 --> 00:10:36,935
  This machine has been called
      the swiss army knife

192
00:10:36,937 --> 00:10:38,536
      Of the building site.

193
00:10:38,538 --> 00:10:41,673
                     ♪♪

194
00:10:43,410 --> 00:10:45,844
                     ♪♪

195
00:10:48,982 --> 00:10:52,684
           [ beeping ]

196
00:10:52,686 --> 00:10:59,691
                     ♪♪

197
00:10:59,693 --> 00:11:02,927
            Narrator:
      Italians love coffee,

198
00:11:02,929 --> 00:11:05,897
       But nowhere more so
          than trieste,

199
00:11:05,899 --> 00:11:09,134
       Where they consume
     over 22 pounds a year,

200
00:11:09,136 --> 00:11:12,137
   Twice the national average.

201
00:11:12,139 --> 00:11:14,739
       And here in Italy's
         coffee capital,

202
00:11:14,741 --> 00:11:19,411
        There's one brand
 that stands out above the rest.

203
00:11:19,413 --> 00:11:24,716
     Illy has grown from one
    small cafe opened in 1933

204
00:11:24,718 --> 00:11:28,186
        To this extensive
    high-tech super factory.

205
00:11:29,823 --> 00:11:32,190
           From here,
   the company exports coffee

206
00:11:32,192 --> 00:11:34,659
        To 140 countries,

207
00:11:34,661 --> 00:11:39,130
 With seven million cups served
   every day across the world.

208
00:11:40,701 --> 00:11:42,701
                     ♪♪

209
00:11:42,703 --> 00:11:44,636
       Illy prides itself
          on tradition.

210
00:11:44,638 --> 00:11:46,571
 Three generations of the family

211
00:11:46,573 --> 00:11:49,607
     Have produced the same
    coffee blend for decades.

212
00:11:51,078 --> 00:11:52,677
       But there's nothing
          old-fashioned

213
00:11:52,679 --> 00:11:54,312
      About this business.

214
00:11:54,314 --> 00:11:57,716
  Illy invented the forerunner
 of the modern espresso machine,

215
00:11:57,718 --> 00:12:00,318
    The aletta, in the 1930s.

216
00:12:00,320 --> 00:12:03,988
Ever since, the company has been
      driven by innovation

217
00:12:03,990 --> 00:12:06,324
        Through the whole
     coffee-making process.

218
00:12:06,326 --> 00:12:11,596
                     ♪♪

219
00:12:11,598 --> 00:12:15,233
  The story starts at the port.

220
00:12:15,235 --> 00:12:17,769
           Every week,
     ships arrive in trieste

221
00:12:17,771 --> 00:12:20,038
From three different continents.

222
00:12:20,040 --> 00:12:27,212
                     ♪♪

223
00:12:36,690 --> 00:12:38,556
     Narrator: The beans are
       from 20 countries,

224
00:12:38,558 --> 00:12:42,794
        Including brazil,
      ethiopia, and india.

225
00:12:42,796 --> 00:12:45,830
    These well-traveled beans
      are first washed free

226
00:12:45,832 --> 00:12:48,199
        Of dirt and dust,

227
00:12:48,201 --> 00:12:50,935
  Then sucked up massive pipes

228
00:12:50,937 --> 00:12:54,706
 And pneumatically whisked over
      to the sorting plant.

229
00:12:54,708 --> 00:12:57,942
      Raw beans used to be
         checked by eye,

230
00:12:57,944 --> 00:13:01,379
  But now they get a much more
      high-tech inspection,

231
00:13:01,381 --> 00:13:04,983
     Thanks to another illy
     engineering innovation.

232
00:13:04,985 --> 00:13:07,051
    The bichromatic processor

233
00:13:07,053 --> 00:13:10,789
     Can check 11,000 beans
            a second.

234
00:13:10,791 --> 00:13:14,759
 The machine analyzes the color
      of every single bean

235
00:13:14,761 --> 00:13:18,696
    By running them past red,
  green, and infrared filters.

236
00:13:31,278 --> 00:13:34,379
    It may seem like overkill
  to analyze every single bean

237
00:13:34,381 --> 00:13:36,581
       In a 45-ton batch,

238
00:13:36,583 --> 00:13:39,217
But actually sorting out the bad
   from the good is important.

239
00:13:39,219 --> 00:13:41,753
          It was a job
  that used to be done by eye,

240
00:13:41,755 --> 00:13:44,489
        But it is crucial
 because it takes only one bean

241
00:13:44,491 --> 00:13:48,726
   In a portion of 50 to spoil
    the flavor of your brew.

242
00:13:48,728 --> 00:13:50,328
                     ♪♪

243
00:13:50,330 --> 00:13:56,668
   But making a premium coffee
is not just about sorting beans.

244
00:13:56,670 --> 00:13:59,671
        Here in the illy
    blending and tasting lab,

245
00:13:59,673 --> 00:14:01,840
 They keep it relatively simple.

246
00:14:01,842 --> 00:14:05,777
         They make just
      one blend of coffee.

247
00:14:05,779 --> 00:14:08,780
  And given seasonal variations
      in global production

248
00:14:08,782 --> 00:14:10,348
        And availability,

249
00:14:10,350 --> 00:14:13,751
   They're constantly striving
  to get the right mix of beans

250
00:14:13,753 --> 00:14:15,753
  For their traditional blend.

251
00:14:17,824 --> 00:14:21,059
   There are over 100 species
           of coffee,

252
00:14:21,061 --> 00:14:22,760
       But really only two

253
00:14:22,762 --> 00:14:26,631
    Are commercially grown --
      arabica and robusta.

254
00:14:26,633 --> 00:14:28,333
            There are
     significant differences

255
00:14:28,335 --> 00:14:31,803
     Between these in terms
       of cost and flavor.

256
00:14:31,805 --> 00:14:35,139
 Robusta has much more caffeine
          than arabica,

257
00:14:35,141 --> 00:14:37,008
      Which you might think
     would be an advantage,

258
00:14:37,010 --> 00:14:40,778
   But actually, caffeine has
     a really bitter taste.

259
00:14:40,780 --> 00:14:44,782
 Well, arabica has more lipids,
    and these create a sweet,

260
00:14:44,784 --> 00:14:46,384
         Mellow flavor.

261
00:14:46,386 --> 00:14:49,320
   But robusta is much easier
            to farm.

262
00:14:49,322 --> 00:14:52,690
     It's got higher yields,
 and therefore is much cheaper.

263
00:14:52,692 --> 00:14:56,027
     In fact, half the cost
           of arabica.

264
00:14:56,029 --> 00:14:59,631
  Narrator: Robusta is the main
 constituent in instant coffee,

265
00:14:59,633 --> 00:15:03,301
      But it's rarely found
       in a quality blend.

266
00:15:03,303 --> 00:15:05,336
    Illy's top-secret formula

267
00:15:05,338 --> 00:15:10,308
        Is a combination
 of nine types of arabica beans.

268
00:15:10,310 --> 00:15:12,644
 The batches of beans are mixed
           and blended

269
00:15:12,646 --> 00:15:16,180
     In a highly restricted
       part of the plant.

270
00:15:16,182 --> 00:15:20,084
     Then they arrive here,
       the roasting room.

271
00:15:29,062 --> 00:15:32,263
 Narrator: Now the illy roasters
      employ their alchemy

272
00:15:32,265 --> 00:15:36,034
      To turn the raw beans
        into coffee gold.

273
00:15:36,036 --> 00:15:39,837
   To succeed, they must take
     300 aromatic compounds

274
00:15:39,839 --> 00:15:41,572
   Contained in the raw beans

275
00:15:41,574 --> 00:15:43,775
      And more than triple
          that number.

276
00:15:43,777 --> 00:15:45,777
    They do that by roasting.

277
00:15:59,459 --> 00:16:04,462
 Narrator: The beans are roasted
   at 392 degrees fahrenheit.

278
00:16:04,464 --> 00:16:07,999
 The raw coffee bean really has
 a very limited flavor profile.

279
00:16:08,001 --> 00:16:10,501
      It's often described
       as green or musty.

280
00:16:10,503 --> 00:16:11,869
      But in that raw bean,

281
00:16:11,871 --> 00:16:13,805
      There's what you need
     to create flavor later.

282
00:16:13,807 --> 00:16:17,141
 There's sugars, carbohydrates,
       nitrogen compounds.

283
00:16:17,143 --> 00:16:19,344
   But it's not until the bean
           is roasted

284
00:16:19,346 --> 00:16:22,347
That the potential of the flavor
   of the coffee is unlocked.

285
00:16:22,349 --> 00:16:24,949
       You actually create
     very volatile compounds

286
00:16:24,951 --> 00:16:27,552
        Which give aroma
     and the flavor profile

287
00:16:27,554 --> 00:16:28,987
         That is coffee.

288
00:16:28,989 --> 00:16:30,989
           Basically,
 coffee only tastes like coffee

289
00:16:30,991 --> 00:16:33,658
    Once the bean is roasted.

290
00:16:33,660 --> 00:16:35,126
            Narrator:
       But roasting coffee

291
00:16:35,128 --> 00:16:37,962
           Is a highly
     time-sensitive process.

292
00:16:37,964 --> 00:16:42,734
 And to uphold their reputation,
 illy has to get it just right.

293
00:16:48,008 --> 00:16:50,375
                     ♪♪

294
00:16:51,945 --> 00:16:54,312
                     ♪♪

295
00:16:55,448 --> 00:17:00,651
                     ♪♪

296
00:17:00,653 --> 00:17:03,321
      Narrator: Trieste is
  the coffee capital of Italy,

297
00:17:03,323 --> 00:17:07,759
  And home to the family-owned
  gourmet coffee company illy,

298
00:17:07,761 --> 00:17:10,995
     Who has been producing
  the same premium coffee blend

299
00:17:10,997 --> 00:17:12,730
          For decades.

300
00:17:12,732 --> 00:17:14,966
    At illy's super factory,

301
00:17:14,968 --> 00:17:19,337
   Raw beans are being roasted
        into coffee gold.

302
00:17:19,339 --> 00:17:23,408
 The control room team monitors
   the roast second by second.

303
00:17:32,385 --> 00:17:34,652
            Narrator:
        After 15 minutes,

304
00:17:34,654 --> 00:17:37,522
   The control room shuts down
          the process.

305
00:17:37,524 --> 00:17:40,391
     While correct roasting
     creates new compounds,

306
00:17:40,393 --> 00:17:42,760
  Over-roasting destroys them.

307
00:17:42,762 --> 00:17:46,364
       So now it's crucial
      to stop the cooking.

308
00:17:46,366 --> 00:17:48,366
   To keep the aromas intact,

309
00:17:48,368 --> 00:17:51,736
      The beans are blasted
         with cold air.

310
00:17:51,738 --> 00:17:55,573
 Now they need to get the coffee
         packed quickly,

311
00:17:55,575 --> 00:17:57,875
  Because once exposed to air,

312
00:17:57,877 --> 00:18:02,313
     The aromatic compounds
    will start to dissipate.

313
00:18:02,315 --> 00:18:06,117
       The roasted coffee
  is divided into two batches,

314
00:18:06,119 --> 00:18:09,120
    Some left as whole beans.

315
00:18:09,122 --> 00:18:11,456
       The rest is ground.

316
00:18:11,458 --> 00:18:13,124
       Coffee lasts longer

317
00:18:13,126 --> 00:18:15,426
         If it's stored
    in an airtight container,

318
00:18:15,428 --> 00:18:19,097
     Which keeps out oxygen
          and moisture.

319
00:18:19,099 --> 00:18:22,834
  Unlike most coffee producers
   who use vacuum-packed bags,

320
00:18:22,836 --> 00:18:24,969
         Illy uses tins.

321
00:18:24,971 --> 00:18:27,171
          Not only are
      the tins recyclable,

322
00:18:27,173 --> 00:18:29,874
         They're a great
        marketing device.

323
00:18:29,876 --> 00:18:32,143
  This brand-conscious company

324
00:18:32,145 --> 00:18:35,913
   Even sells limited edition
      artist-designed tins.

325
00:18:38,585 --> 00:18:40,551
   Back on the factory floor,

326
00:18:40,553 --> 00:18:43,621
    The tins are on their way
         to the coffee.

327
00:18:55,101 --> 00:18:59,137
Narrator: The camera checks that
 the tin isn't damaged or dirty.

328
00:18:59,139 --> 00:19:02,206
        Once in the tins,
   the freshly roasted coffee

329
00:19:02,208 --> 00:19:05,276
          Is shaken --
    automatically, of course.

330
00:19:20,226 --> 00:19:22,293
            Narrator:
    The coffee is in the can,

331
00:19:22,295 --> 00:19:26,264
  But now it's time for one of
 illy's most clever innovations.

332
00:19:26,266 --> 00:19:28,799
          They call it
     natural pressurization.

333
00:19:47,520 --> 00:19:51,789
    Narrator: Unlike oxygen,
    nitrogen is an inert gas,

334
00:19:51,791 --> 00:19:54,692
  Which means it doesn't react
        with the coffee,

335
00:19:54,694 --> 00:19:58,963
       Killing the aromas
    and therefore the flavor.

336
00:19:58,965 --> 00:20:02,400
   Pressurization effectively
   traps the essential aromas

337
00:20:02,402 --> 00:20:04,101
         Inside the tin,

338
00:20:04,103 --> 00:20:07,838
      Protecting the coffee
 from oxidization and humidity.

339
00:20:09,375 --> 00:20:12,109
   When I open a tin of coffee
           like this,

340
00:20:12,111 --> 00:20:16,147
 You get that really distinctive
        whooshing sound.

341
00:20:16,149 --> 00:20:17,715
            [ pops ]

342
00:20:17,717 --> 00:20:20,785
    That was the sound of the
      nitrogen rushing out.

343
00:20:20,787 --> 00:20:22,486
           And then...

344
00:20:22,488 --> 00:20:23,921
           [ sniffs ]

345
00:20:23,923 --> 00:20:25,656
     Oh, that amazing smell

346
00:20:25,658 --> 00:20:28,326
          Of thousands
        of coffee aromas.

347
00:20:28,328 --> 00:20:30,494
       It really is worth
         getting up for.

348
00:20:30,496 --> 00:20:32,163
           [ sniffs ]

349
00:20:32,165 --> 00:20:36,234
  Sadly, those aromas are even
      now starting to fade.

350
00:20:36,236 --> 00:20:40,137
     Roasted coffee loses up
   to 40 percent of its aroma

351
00:20:40,139 --> 00:20:41,772
   Over an eight-hour period.

352
00:20:41,774 --> 00:20:46,043
                     ♪♪

353
00:20:46,045 --> 00:20:49,180
 Narrator: Pressurized packaging
    was a major breakthrough.

354
00:20:49,182 --> 00:20:51,916
     It enabled illy to keep
     the aroma of the coffee

355
00:20:51,918 --> 00:20:54,118
     Constant at all times.

356
00:20:54,120 --> 00:20:57,855
This innovation made it possible
        to export coffee

357
00:20:57,857 --> 00:21:02,026
      All around the globe
 from one site here in trieste.

358
00:21:03,529 --> 00:21:06,130
      Pressurized packaging
    was a major breakthrough.

359
00:21:06,132 --> 00:21:07,732
         It enabled illy

360
00:21:07,734 --> 00:21:13,137
 To keep the aroma of the coffee
     constant at all times.

361
00:21:13,139 --> 00:21:15,673
  But illy was the first major
         coffee company

362
00:21:15,675 --> 00:21:20,878
  To manufacture espresso pods,
        way back in 1974.

363
00:21:20,880 --> 00:21:28,219
                     ♪♪

364
00:21:28,221 --> 00:21:30,588
 Whether ground or whole beans,

365
00:21:30,590 --> 00:21:33,491
    In tins or espresso cups,

366
00:21:33,493 --> 00:21:34,759
       It all ends up here

367
00:21:34,761 --> 00:21:37,895
        In the futuristic
      illy packaging plant.

368
00:21:42,068 --> 00:21:44,535
        Here in trieste,
    people have been drinking

369
00:21:44,537 --> 00:21:48,105
     Illy coffee since 1933.

370
00:21:48,107 --> 00:21:50,941
            And now,
     in their super factory,

371
00:21:50,943 --> 00:21:53,778
     Illy is using science,
           innovation,

372
00:21:53,780 --> 00:21:55,546
    And the latest technology

373
00:21:55,548 --> 00:21:59,617
    To revolutionize how they
 manufacture their unique blend

374
00:21:59,619 --> 00:22:02,887
  And ensure that their coffee
           is enjoyed

375
00:22:02,889 --> 00:22:06,324
           By millions
      all around the world.

376
00:22:06,326 --> 00:22:08,726
           Coming up,
       the secrets behind

377
00:22:08,728 --> 00:22:11,929
         A construction
       jack of all trades.

378
00:22:11,931 --> 00:22:14,365
  Woman: This machine can dig,
    it can lift, it can load,

379
00:22:14,367 --> 00:22:17,234
         It can shovel,
        it can excavate.

380
00:22:17,236 --> 00:22:20,338
      Narrator: And later,
    in japan's guitar valley,

381
00:22:20,340 --> 00:22:23,708
 This highly distinctive guitar
       is putting the cut

382
00:22:23,710 --> 00:22:25,276
        In. Cutting edge.

383
00:22:25,278 --> 00:22:28,546
     Man: It is a challenge
    for most guitar factories

384
00:22:28,548 --> 00:22:30,848
       Because it requires
       a lot of precision

385
00:22:30,850 --> 00:22:33,951
       To actually obtain
   the features that we want.

386
00:22:33,953 --> 00:22:35,686
                     ♪♪

387
00:22:37,557 --> 00:22:40,291
                     ♪♪

388
00:22:42,295 --> 00:22:45,896
           [ beeping ]

389
00:22:45,898 --> 00:22:49,467
                     ♪♪

390
00:22:49,469 --> 00:22:52,570
  Narrator: This super factory
     in rochester, England,

391
00:22:52,572 --> 00:22:55,172
        Is the birthplace
     of the go-to workhorse

392
00:22:55,174 --> 00:22:59,176
     For civil engineering,
  construction, and agriculture

393
00:22:59,178 --> 00:23:02,947
  That's literally helped build
     the world we live in --

394
00:23:02,949 --> 00:23:04,882
       The backhoe loader,

395
00:23:04,884 --> 00:23:06,617
        Known in the u.K.

396
00:23:06,619 --> 00:23:09,387
    And listed in the oxford
       english dictionary

397
00:23:09,389 --> 00:23:12,156
        As simply a jcb.

398
00:23:12,158 --> 00:23:14,458
  This machine has been called
      the swiss army knife

399
00:23:14,460 --> 00:23:16,494
     Of the building site --
           it can dig,

400
00:23:16,496 --> 00:23:18,596
          It can lift,
   it can load, it can shovel,

401
00:23:18,598 --> 00:23:21,432
        It can excavate,
  and it can speed between jobs

402
00:23:21,434 --> 00:23:24,368
           At a steady
     40 kilometers an hour.

403
00:23:24,370 --> 00:23:26,604
  Narrator: This revolutionary
       piece of equipment

404
00:23:26,606 --> 00:23:29,173
          Was invented
     by a maverick engineer

405
00:23:29,175 --> 00:23:31,509
  Working alone in his garage.

406
00:23:31,511 --> 00:23:35,012
      Gough: Jcb stands for
      joseph cyril bamford,

407
00:23:35,014 --> 00:23:36,781
   The man behind the legend.

408
00:23:36,783 --> 00:23:41,619
 His first attempt at producing
 a mechanical excavator in 1948

409
00:23:41,621 --> 00:23:44,321
   Was rather do-it-yourself,

410
00:23:44,323 --> 00:23:47,458
          He persisted,
      and five years later,

411
00:23:47,460 --> 00:23:51,529
   He came up with the world's
      first backhoe loader.

412
00:23:51,531 --> 00:23:55,299
         Today, jcb is a
  multi-billion-dollar company

413
00:23:55,301 --> 00:23:59,336
   With over 12,000 employees
      all round the world.

414
00:23:59,338 --> 00:24:01,071
                     ♪♪

415
00:24:01,073 --> 00:24:04,942
   Narrator: Jcb manufactures
   vehicles around the globe,

416
00:24:04,944 --> 00:24:08,479
   But this is what they call
    their world headquarters.

417
00:24:08,481 --> 00:24:11,782
     Here, 90 of the iconic
         backhoe loaders

418
00:24:11,784 --> 00:24:15,119
        Roll off the line
         every 24 hours.

419
00:24:15,121 --> 00:24:18,255
                     ♪♪

420
00:24:18,257 --> 00:24:22,560
       It takes five days
   to build a backhoe loader.

421
00:24:22,562 --> 00:24:25,496
      And this no-nonsense
      heavy working vehicle

422
00:24:25,498 --> 00:24:30,301
           Starts with
     a solid block of steel.

423
00:24:30,303 --> 00:24:32,336
       Carder: The chassis
      is the main structure

424
00:24:32,338 --> 00:24:33,838
           Which holds
      the machine together.

425
00:24:33,840 --> 00:24:36,574
    So all the forces and the
  stresses when you're digging

426
00:24:36,576 --> 00:24:38,375
        Actually go back
      through the chassis.

427
00:24:38,377 --> 00:24:41,178
  So it needs to be very, very
   tough and strong, durable.

428
00:24:42,515 --> 00:24:44,849
   Narrator: Cutting up steel
        used to be dirty,

429
00:24:44,851 --> 00:24:47,952
 Dangerous, and time consuming.

430
00:24:47,954 --> 00:24:51,088
   But here, they use lasers.

431
00:24:51,090 --> 00:24:55,993
                     ♪♪

432
00:24:55,995 --> 00:24:58,429
 Guided by a computer blueprint,

433
00:24:58,431 --> 00:25:01,265
    The infrared beam slices
       through hard metal

434
00:25:01,267 --> 00:25:02,967
  Like a knife through butter.

435
00:25:05,304 --> 00:25:09,240
   With high-speed precision,
   this intense beam of light

436
00:25:09,242 --> 00:25:12,009
   Cuts out the complex series
         of metal shapes

437
00:25:12,011 --> 00:25:13,944
 Needed to assemble the chassis.

438
00:25:13,946 --> 00:25:17,248
                     ♪♪

439
00:25:17,250 --> 00:25:21,352
 A laser is monochromatic light,
      usually blue or red,

440
00:25:21,354 --> 00:25:24,221
     Or it could be infrared
         or ultraviolet.

441
00:25:24,223 --> 00:25:27,258
    This monochromatic light
   shoots a much narrower beam

442
00:25:27,260 --> 00:25:28,993
   Over a much longer distance

443
00:25:28,995 --> 00:25:31,896
    And is much more precise
          and powerful.

444
00:25:31,898 --> 00:25:35,099
    Laser cutting used to be
 the stuff of james bond movies.

445
00:25:35,101 --> 00:25:37,201
   No longer is that the case.
      Now you'll find them

446
00:25:37,203 --> 00:25:40,838
  In industry, in universities,
        even in schools.

447
00:25:40,840 --> 00:25:43,240
            Narrator:
 This once solid sheet of steel

448
00:25:43,242 --> 00:25:45,342
    Is now sliced and diced,

449
00:25:45,344 --> 00:25:48,579
   Crisscrossed with outlines
     of chassis components.

450
00:25:48,581 --> 00:25:51,515
         And not only is
   the laser highly accurate,

451
00:25:51,517 --> 00:25:52,950
         It hates waste.

452
00:25:52,952 --> 00:25:54,685
             Carder:
   So after the laser cutting,

453
00:25:54,687 --> 00:25:57,154
    This is what's left over,
      which is now a scrap.

454
00:25:57,156 --> 00:26:01,292
   So we have around about 90
  percent material optimization

455
00:26:01,294 --> 00:26:03,327
    And say minimal wastage.

456
00:26:03,329 --> 00:26:05,095
            Narrator:
    The scraps are recycled,

457
00:26:05,097 --> 00:26:08,933
    But what's left makes up
the pieces of the digger jigsaw.

458
00:26:08,935 --> 00:26:11,201
        Before the pieces
      can be put together,

459
00:26:11,203 --> 00:26:14,038
         They need to be
       pressed into shape.

460
00:26:14,040 --> 00:26:16,874
        This machine can
   press up to 20 millimeters,

461
00:26:16,876 --> 00:26:19,443
  With about 230 ton of force.

462
00:26:19,445 --> 00:26:21,612
 So when the parts are being cut
            to shape,

463
00:26:21,614 --> 00:26:23,113
          They then get
      put into the presses

464
00:26:23,115 --> 00:26:25,883
        To be shaped into
    three-dimensional pieces.

465
00:26:25,885 --> 00:26:29,887
            Narrator:
   The steel has been lasered,
      shaped, and pressed.

466
00:26:29,889 --> 00:26:33,090
  Now it will be welded to form
          the chassis.

467
00:26:33,092 --> 00:26:35,392
    Welding essentially melts
      two metals together,

468
00:26:35,394 --> 00:26:36,827
      And where they touch,

469
00:26:36,829 --> 00:26:39,830
   When that metal solidifies,
     it binds them together.

470
00:26:39,832 --> 00:26:41,599
     And there are many ways
       of achieving this,

471
00:26:41,601 --> 00:26:44,201
 Including the most popular ways
         of arc welding

472
00:26:44,203 --> 00:26:45,703
     And gas flame welding.

473
00:26:45,705 --> 00:26:47,204
  And today there are numerous

474
00:26:47,206 --> 00:26:51,141
  Sophisticated ways of welding
  in very extreme environments,

475
00:26:51,143 --> 00:26:54,678
      Including underwater
    and even in outer space.

476
00:26:54,680 --> 00:26:57,414
    Narrator: Down on earth,
         at this plant,

477
00:26:57,416 --> 00:27:01,018
      It's not just humans
  wielding the welding torches.

478
00:27:01,020 --> 00:27:04,388
  Manual welding is carried out
         in tight spots.

479
00:27:04,390 --> 00:27:08,592
        Everywhere else,
      it's done by robots.

480
00:27:08,594 --> 00:27:12,596
  This robotic welder fires out
    a 5,000-degree fahrenheit

481
00:27:12,598 --> 00:27:15,633
         Burst of oxygen
       and acetylene gas,

482
00:27:15,635 --> 00:27:19,670
   Connecting up two sheets of
     metal in split seconds.

483
00:27:19,672 --> 00:27:22,506
     Once the chassis is all
          in one piece,

484
00:27:22,508 --> 00:27:25,042
 It needs to be smoothed clean.

485
00:27:25,044 --> 00:27:28,178
   To do that, it's bombarded
        at high velocity

486
00:27:28,180 --> 00:27:31,882
         With thousands
     of tiny steel pellets.

487
00:27:31,884 --> 00:27:34,818
          This process,
      called shot blasting,

488
00:27:34,820 --> 00:27:38,055
         Is carried out
     in an isolated chamber.

489
00:27:38,057 --> 00:27:40,024
         So this is the
       completed chassis,

490
00:27:40,026 --> 00:27:42,292
   Which has now been through
    the shot blasting machine

491
00:27:42,294 --> 00:27:43,794
     For about ten minutes.

492
00:27:43,796 --> 00:27:46,196
    That's all in preparation
          for painting.

493
00:27:49,235 --> 00:27:53,871
Narrator: The chassis is sprayed
     with primer and gloss.

494
00:27:53,873 --> 00:27:59,543
        And here at jcb,
 there's only one color option.

495
00:27:59,545 --> 00:28:01,745
      So the standard color
    we paint all our machines

496
00:28:01,747 --> 00:28:03,447
        Is a jcb yellow,

497
00:28:03,449 --> 00:28:05,683
        Which is actually
      our own unique color

498
00:28:05,685 --> 00:28:07,351
       That you can't find
         anywhere else.

499
00:28:07,353 --> 00:28:08,952
                     ♪♪

500
00:28:08,954 --> 00:28:13,691
            Narrator:
    Backhoes were originally
    painted orange and blue,

501
00:28:13,693 --> 00:28:16,126
     But were later painted
          bright yellow

502
00:28:16,128 --> 00:28:20,330
    To make them more visible
   on busy construction sites.

503
00:28:20,332 --> 00:28:24,435
      This, the very latest
   in a long line of loaders,

504
00:28:24,437 --> 00:28:27,504
   Is ready to take its place
      on the assembly line.

505
00:28:27,506 --> 00:28:29,540
       Here, it will join
         the procession

506
00:28:29,542 --> 00:28:31,208
   Of partially built machines

507
00:28:31,210 --> 00:28:34,311
      Steadily moving down
    the floor level conveyer.

508
00:28:34,313 --> 00:28:37,014
       The jcb plant works
        around the clock.

509
00:28:37,016 --> 00:28:41,418
 Shifts may change, but loaders
   keep moving down the line.

510
00:28:41,420 --> 00:28:43,654
      It's time to bring in
           some power.

511
00:28:43,656 --> 00:28:48,025
   The dieselmax 672, produced
     20 miles down the road

512
00:28:48,027 --> 00:28:50,728
     At jcb's engine plant.

513
00:28:50,730 --> 00:28:54,932
  This six-cylinder, 7.2-liter
       turbocharged engine

514
00:28:54,934 --> 00:28:57,901
    Has been updated to give
    increased fuel efficiency

515
00:28:57,903 --> 00:29:00,003
  And produce lower emissions.

516
00:29:00,005 --> 00:29:03,640
   With the engine and gearbox
   attached to the rear axle,

517
00:29:03,642 --> 00:29:08,178
    The chassis is swung over
 and neatly dropped into place.

518
00:29:08,180 --> 00:29:11,315
      But not all the power
     comes from the engine.

519
00:29:11,317 --> 00:29:14,518
    The front shovel and rear
  excavating backhoe are driven

520
00:29:14,520 --> 00:29:17,321
         By an extremely
    strong source of energy.

521
00:29:17,323 --> 00:29:20,457
  It's pumped through a series
      of hoses and pistons

522
00:29:20,459 --> 00:29:23,627
  And known as the hydraulics.

523
00:29:23,629 --> 00:29:27,631
     Hydraulic power systems
are simple but extremely strong.

524
00:29:27,633 --> 00:29:30,134
     All sorts of things use
          hydraulics --

525
00:29:30,136 --> 00:29:34,638
   Trains, aircraft controls,
 braking systems, and of course,

526
00:29:34,640 --> 00:29:37,040
        The business end
           of diggers.

527
00:29:37,042 --> 00:29:39,510
         Hydraulics work
by applying a force at one point

528
00:29:39,512 --> 00:29:42,913
      And moving that force
 to another point using liquids.

529
00:29:42,915 --> 00:29:46,650
  The hydraulic fluid is pushed
 through hoses at high pressure,

530
00:29:46,652 --> 00:29:48,452
       And it can deliver
     a huge amount of power

531
00:29:48,454 --> 00:29:53,257
    For driving machinery --
 like the attachments on a jcb.

532
00:29:53,259 --> 00:29:58,328
Narrator: This vehicle is almost
        all in one piece.

533
00:29:58,330 --> 00:30:00,931
   Now it's time for the cab.

534
00:30:02,468 --> 00:30:05,536
    With ergonomic controls,
         soundproofing,

535
00:30:05,538 --> 00:30:08,138
         Touch screens,
      and air conditioning,

536
00:30:08,140 --> 00:30:10,674
     This model is certainly
           an upgrade

537
00:30:10,676 --> 00:30:13,710
     From the 1953 original.

538
00:30:13,712 --> 00:30:15,846
   With the brakes and wheels
             fitted,

539
00:30:15,848 --> 00:30:18,215
      This brand-new model
       is just about ready

540
00:30:18,217 --> 00:30:22,352
      To get down and dirty
      and roll in the mud.

541
00:30:22,354 --> 00:30:25,222
         But first, this
    fresh-off-the-line model

542
00:30:25,224 --> 00:30:27,825
         Faces a series
      of performance tests

543
00:30:27,827 --> 00:30:29,860
    And rigorous inspection.

544
00:30:29,862 --> 00:30:31,161
  Carder: Every single machine
          goes through

545
00:30:31,163 --> 00:30:33,463
     A very, very extensive
            hot test.

546
00:30:33,465 --> 00:30:35,899
         Do about checks
    on every single machine.

547
00:30:35,901 --> 00:30:38,035
                     ♪♪

548
00:30:38,037 --> 00:30:41,839
 Narrator: From plates of steel
 to one of the hardest working,

549
00:30:41,841 --> 00:30:46,743
  Easily recognizable, and most
  iconic machines in the world,

550
00:30:46,745 --> 00:30:50,347
        All put together
     in less than five days

551
00:30:50,349 --> 00:30:52,249
         Here in one of
        the most advanced

552
00:30:52,251 --> 00:30:54,918
       Engineering plants
          in the world,

553
00:30:54,920 --> 00:30:58,088
     The jcb super factory.

554
00:30:58,090 --> 00:31:01,225
                     ♪♪

555
00:31:01,227 --> 00:31:04,828
      Coming up, a factory
    in japan's guitar valley

556
00:31:04,830 --> 00:31:07,664
          Is producing
   a highly distinctive sound.

557
00:31:07,666 --> 00:31:09,166
                     ♪♪

558
00:31:09,168 --> 00:31:12,636
  Man: It's really hard to make
     this kind of instrument

559
00:31:12,638 --> 00:31:16,306
   Because the neck back shape

560
00:31:16,308 --> 00:31:20,277
        Is particularly,
    you know, really unique.

561
00:31:20,279 --> 00:31:24,581
                     ♪♪

562
00:31:26,452 --> 00:31:28,819
                     ♪♪

563
00:31:31,757 --> 00:31:35,559
           [ beeping ]

564
00:31:35,561 --> 00:31:37,594
                     ♪♪

565
00:31:37,596 --> 00:31:39,830
  Narrator: Three hours' drive
          west of tokyo

566
00:31:39,832 --> 00:31:43,066
      Is matsumoto, japan.

567
00:31:43,068 --> 00:31:46,436
    The city was once famous
  for its carpentry workshops,

568
00:31:46,438 --> 00:31:52,042
 But since the 1960s, it's been
 known as japan's guitar valley.

569
00:31:52,044 --> 00:31:55,178
 Squeezed in among the factories
        of guitar giants

570
00:31:55,180 --> 00:31:57,047
   Such as fender and gretsch

571
00:31:57,049 --> 00:32:00,617
        Is one much more
       bespoke operation,

572
00:32:00,619 --> 00:32:04,087
       Producing a highly
     distinctive instrument.

573
00:32:04,089 --> 00:32:07,791
      This is a strandberg.

574
00:32:07,793 --> 00:32:11,261
     With its headless neck
       and ergonomic body,

575
00:32:11,263 --> 00:32:14,097
   A strandberg simply doesn't
         look like other

576
00:32:14,099 --> 00:32:15,999
     Electric guitars look,

577
00:32:16,001 --> 00:32:19,970
    And it isn't made the way
  many other guitars are made.

578
00:32:19,972 --> 00:32:24,274
   It's put together using the
 very latest digital technology.

579
00:32:24,276 --> 00:32:27,878
     This instrument breaks
 the basic electric guitar mold,

580
00:32:27,880 --> 00:32:30,580
  Set as far back as the 1930s,

581
00:32:30,582 --> 00:32:33,850
     And is nothing short of
     a revolution in guitar

582
00:32:33,852 --> 00:32:36,687
    Design and manufacturing.

583
00:32:36,689 --> 00:32:40,557
  Strandberg may not be one of
 the world's biggest factories,

584
00:32:40,559 --> 00:32:43,160
       But it's definitely
      one of the smartest.

585
00:32:43,162 --> 00:32:49,433
                     ♪♪

586
00:32:49,435 --> 00:32:51,234
     Like all guitar makers,

587
00:32:51,236 --> 00:32:54,871
 The strandberg team starts off
   with a basic block of wood.

588
00:32:54,873 --> 00:32:58,342
  But unlike many manufacturers
        who use hardwoods

589
00:32:58,344 --> 00:33:00,377
   Such as maple or mahogany,

590
00:33:00,379 --> 00:33:02,779
    This team uses softwoods

591
00:33:02,781 --> 00:33:05,849
    Such as american basswood
         and swamp ash.

592
00:33:05,851 --> 00:33:09,987
  They're valued for resonance,
  what guitar aficionados call

593
00:33:09,989 --> 00:33:12,289
      A warm, sweet sound.

594
00:33:12,291 --> 00:33:14,157
     But it's when it comes
       to cutting the wood

595
00:33:14,159 --> 00:33:15,792
     To make the guitar body

596
00:33:15,794 --> 00:33:18,261
       Things start to get
        really different.

597
00:33:18,263 --> 00:33:19,997
  Instead of skilled craftsmen

598
00:33:19,999 --> 00:33:21,832
           Cutting out
        intricate shapes,

599
00:33:21,834 --> 00:33:25,936
  Here, an operator simply taps
       some computer keys.

600
00:33:25,938 --> 00:33:28,238
        Now the guitar's
        design blueprint

601
00:33:28,240 --> 00:33:31,475
      Is digitally relayed
      to the cutting tools.

602
00:33:31,477 --> 00:33:36,179
    This guitar is being made
   not by man, but by machine.

603
00:33:36,181 --> 00:33:39,416
   It's a process called cnc.

604
00:33:39,418 --> 00:33:42,786
  Cnc is the name that we give
 to computer numerical control,

605
00:33:42,788 --> 00:33:46,156
  And it's the idea that we can
      use automated control

606
00:33:46,158 --> 00:33:47,424
    To control machine tools,

607
00:33:47,426 --> 00:33:51,328
    Be that milling or lathes
       or several others.

608
00:33:51,330 --> 00:33:53,497
     Why it's really useful
           is it means

609
00:33:53,499 --> 00:33:56,733
    We can mill away complex
        contoured shapes

610
00:33:56,735 --> 00:33:58,602
           Like those
    on the strandberg guitar

611
00:33:58,604 --> 00:34:01,138
     Without having to have
       human interference.

612
00:34:01,140 --> 00:34:05,108
                     ♪♪

613
00:34:05,110 --> 00:34:07,344
            Narrator:
       Strandberg uses cnc

614
00:34:07,346 --> 00:34:09,713
     Because they're making
      a radically different

615
00:34:09,715 --> 00:34:10,914
         Type of guitar.

616
00:34:10,916 --> 00:34:13,283
         But the unusual
        shape and design

617
00:34:13,285 --> 00:34:15,185
Are not there are just for show.

618
00:34:15,187 --> 00:34:18,488
     Designer ola strandberg
       has spent 12 years

619
00:34:18,490 --> 00:34:22,759
    Developing a guitar that
he thinks not only sounds great,

620
00:34:22,761 --> 00:34:24,461
 But should also help musicians

621
00:34:24,463 --> 00:34:27,497
       Prevent repetitive
         strain injury.

622
00:34:27,499 --> 00:34:30,200
   Strandberg: All strandberg
 guitars use our patented shape,

623
00:34:30,202 --> 00:34:33,570
          Which is made
      to reduce the stress

624
00:34:33,572 --> 00:34:35,872
  On muscle joints and tendons

625
00:34:35,874 --> 00:34:38,375
      And allow you to play
    with a more relaxed hand.

626
00:34:38,377 --> 00:34:41,344
                     ♪♪

627
00:34:41,346 --> 00:34:43,713
        Which allows you
        to practice more

628
00:34:43,715 --> 00:34:46,049
  And become a better musician
            that way.

629
00:34:46,051 --> 00:34:48,285
              Rsi,
  or repetitive strain injury,

630
00:34:48,287 --> 00:34:50,754
      Is a massive problem
     in the music industry.

631
00:34:50,756 --> 00:34:53,723
 To reach elite status, you need
  to practice for hours on end,

632
00:34:53,725 --> 00:34:56,460
 And that means the same motions
         over and over.

633
00:34:56,462 --> 00:34:59,062
      Our bodies just can't
         deal with that.

634
00:34:59,064 --> 00:35:01,598
  A survey of american symphony
        orchestra players

635
00:35:01,600 --> 00:35:06,269
   Discovered that two-thirds
 of them had suffered from rsi.

636
00:35:06,271 --> 00:35:09,840
  Narrator: Strandberg uses cnc
   not only to make the guitar

637
00:35:09,842 --> 00:35:11,942
         More ergonomic
       and user-friendly,

638
00:35:11,944 --> 00:35:14,277
       But to drastically
         reduce weight.

639
00:35:14,279 --> 00:35:16,780
     Most guitarists perform
           standing up

640
00:35:16,782 --> 00:35:19,483
     So all the weight rests
        on the shoulder.

641
00:35:19,485 --> 00:35:21,551
           Compared to
    many conventional guitars

642
00:35:21,553 --> 00:35:23,987
      Weighing anything up
        to eight pounds,

643
00:35:23,989 --> 00:35:27,390
  The strandberg tips the scale
          at just five.

644
00:35:27,392 --> 00:35:30,060
     Ola strandberg believes
       this lighter weight

645
00:35:30,062 --> 00:35:33,263
  Is good for both the musician
         and the music.

646
00:35:33,265 --> 00:35:35,432
          So at the top
      of the body portion,

647
00:35:35,434 --> 00:35:37,167
    We cut this tone chamber

648
00:35:37,169 --> 00:35:39,369
  Partly to reduce the weight,

649
00:35:39,371 --> 00:35:42,772
      But also to introduce
    the tonal characteristics

650
00:35:42,774 --> 00:35:45,308
      Of a more lightweight
       and resonant body.

651
00:35:46,478 --> 00:35:48,044
            Narrator:
      The main body is cut

652
00:35:48,046 --> 00:35:50,013
        Next to a thinner
         piece of wood.

653
00:35:50,015 --> 00:35:51,648
      It's called the top,

654
00:35:51,650 --> 00:35:54,317
 And will become the decorative
      front of the guitar.

655
00:35:54,319 --> 00:35:56,853
      The top is made from
          flamed maple,

656
00:35:56,855 --> 00:36:00,490
        A wood valued for
 its attractive patterned grain.

657
00:36:00,492 --> 00:36:03,226
      Once the top and body
           are joined,

658
00:36:03,228 --> 00:36:06,696
    It's time to cut inserts
  for the electric controls --

659
00:36:06,698 --> 00:36:09,332
       The pickups, tone,
        and volume knobs

660
00:36:09,334 --> 00:36:11,401
    And the groove to attach
            the neck.

661
00:36:11,403 --> 00:36:14,337
        And it has taken
     some modern innovations

662
00:36:14,339 --> 00:36:18,308
       To precisely match
          ola's design.

663
00:36:18,310 --> 00:36:21,511
  Strandberg: It is a challenge
    for most guitar factories

664
00:36:21,513 --> 00:36:24,281
       Because it requires
       a lot of precision

665
00:36:24,283 --> 00:36:27,484
       To actually obtain
   the features that we want.

666
00:36:27,486 --> 00:36:29,986
                     ♪♪

667
00:36:32,124 --> 00:36:34,558
                     ♪♪

668
00:36:36,728 --> 00:36:39,629
Narrator: Japan's guitar valley,
           matsumoto,

669
00:36:39,631 --> 00:36:43,233
    Is home to the strandberg
         guitar factory.

670
00:36:43,235 --> 00:36:46,303
      Here, uniquely shaped
        electric guitars

671
00:36:46,305 --> 00:36:50,340
    Are made using the latest
       digital technology.

672
00:36:50,342 --> 00:36:52,976
           Overseeing
    the strandberg operation

673
00:36:52,978 --> 00:36:55,478
    Is nick "sugi" sugimoto.

674
00:36:55,480 --> 00:36:59,082
  Sugi has been making guitars
         since the 1970s

675
00:36:59,084 --> 00:37:02,085
       For guitar legends
        such as steve vai

676
00:37:02,087 --> 00:37:03,520
       And george benson.

677
00:37:03,522 --> 00:37:06,223
  He now works as a consultant
         for strandberg

678
00:37:06,225 --> 00:37:08,158
   And is a latter-day convert

679
00:37:08,160 --> 00:37:11,261
       To using computers
     to make great guitars.

680
00:37:11,263 --> 00:37:14,698
  Sugimoto: It's really hard to
  make this kind of instrument

681
00:37:14,700 --> 00:37:21,004
   Because the neck back shape
        is particularly,

682
00:37:21,006 --> 00:37:24,374
    You know, really unique.

683
00:37:24,376 --> 00:37:27,611
       If there's no cnc,

684
00:37:27,613 --> 00:37:31,114
       Impossible to make
    this kind of instrument.

685
00:37:32,684 --> 00:37:35,552
   Narrator: Guitar production
     may be based in japan,

686
00:37:35,554 --> 00:37:37,988
         But the design
        is the brainchild

687
00:37:37,990 --> 00:37:41,958
       Of swedish national
         ola strandberg.

688
00:37:41,960 --> 00:37:44,828
      So what brought this
     visionary scandinavian

689
00:37:44,830 --> 00:37:46,630
    Halfway around the world

690
00:37:46,632 --> 00:37:50,800
  To build his dream instrument
 here in japan's guitar valley?

691
00:37:50,802 --> 00:37:53,937
  Strandberg: It is a challenge
    for most guitar factories

692
00:37:53,939 --> 00:37:56,706
       Because it requires
       a lot of precision

693
00:37:56,708 --> 00:38:01,478
       To actually obtain
   the features that we want.

694
00:38:01,480 --> 00:38:04,514
Narrator: Japanese artisans have
    a long tradition of both

695
00:38:04,516 --> 00:38:07,784
   Making stringed instruments
     and working with wood.

696
00:38:07,786 --> 00:38:10,820
  The two skills came together
        here in matsumoto

697
00:38:10,822 --> 00:38:12,389
          In the 1960s.

698
00:38:12,391 --> 00:38:14,024
   With the rock and roll boom
          in the '60s,

699
00:38:14,026 --> 00:38:16,359
 Everybody wanted cheap guitars.

700
00:38:16,361 --> 00:38:20,463
  Many japanese firms piled in,
    making knock-off fenders,

701
00:38:20,465 --> 00:38:22,132
       Gibsons, and so on.

702
00:38:22,134 --> 00:38:25,368
    But some of these guitars
        were so well done

703
00:38:25,370 --> 00:38:27,637
       That manufacturers
       in the states said,

704
00:38:27,639 --> 00:38:31,041
   "we'll offer you a contract
    to build the real thing."

705
00:38:31,043 --> 00:38:33,510
            Narrator:
   And for the guitar valley,

706
00:38:33,512 --> 00:38:35,612
      The rest was history.

707
00:38:35,614 --> 00:38:38,114
      This guitar is ready
      for a lick of paint.

708
00:38:38,116 --> 00:38:41,217
 That's a step too far for cnc.

709
00:38:41,219 --> 00:38:45,355
    This instrument now needs
    some good old human tlc.

710
00:38:45,357 --> 00:38:47,557
        The top is sealed
    and the rest of the body

711
00:38:47,559 --> 00:38:49,459
    Is sprayed with lacquer.

712
00:38:49,461 --> 00:38:53,396
  Next, several coats of stain
     are applied to the top.

713
00:38:53,398 --> 00:38:56,800
    The top is gently sanded
     after each layer dries.

714
00:38:56,802 --> 00:39:00,737
This provides the optimum visual
   effect from the wood grain.

715
00:39:00,739 --> 00:39:02,439
          [ whirring ]

716
00:39:02,441 --> 00:39:06,343
   The body is then given one
 final clear coat, and polished.

717
00:39:06,345 --> 00:39:10,246
                     ♪♪

718
00:39:12,751 --> 00:39:16,019
    One of the most striking
   features on the strandberg

719
00:39:16,021 --> 00:39:18,054
   Is the revolutionary neck.

720
00:39:18,056 --> 00:39:19,756
    On a conventional guitar,

721
00:39:19,758 --> 00:39:23,793
The strings are tuned at the top
   of the neck, the headstock.

722
00:39:23,795 --> 00:39:26,730
     Strandbergs don't have
          a headstock.

723
00:39:26,732 --> 00:39:29,265
    They're tuned lower down
         at the bridge.

724
00:39:29,267 --> 00:39:33,603
 Here, tuning can be comfortably
  achieved by the picking hand.

725
00:39:33,605 --> 00:39:35,939
         There's no need
     to stretch out to tune

726
00:39:35,941 --> 00:39:37,440
     At the end of the neck.

727
00:39:37,442 --> 00:39:39,909
       The strandberg neck
   doesn't just look different

728
00:39:39,911 --> 00:39:41,478
    From the standard guitar.

729
00:39:41,480 --> 00:39:44,080
     It's made in a totally
         different way.

730
00:39:44,082 --> 00:39:47,617
   Usually the neck is shaped
 roughly and quickly by machine,

731
00:39:47,619 --> 00:39:50,286
       Then finally shaped
      by guitar craftsmen.

732
00:39:50,288 --> 00:39:52,055
        On a strandberg,

733
00:39:52,057 --> 00:39:53,990
 Three glued maple wood squares

734
00:39:53,992 --> 00:39:56,693
       Are stuck together
         to add strength

735
00:39:56,695 --> 00:39:59,496
         And then routed
 to make way for the truss rod.

736
00:39:59,498 --> 00:40:01,931
   Like all wood, guitar necks

737
00:40:01,933 --> 00:40:04,434
      Are prone to bending
         due to humidity

738
00:40:04,436 --> 00:40:08,171
    And the tension caused by
   the stretched wire strings.

739
00:40:08,173 --> 00:40:10,640
  The truss rod runs the length
           of the neck

740
00:40:10,642 --> 00:40:13,243
    To counter these strains.

741
00:40:13,245 --> 00:40:16,846
   Pau ferro wood is now added
      to make the fretboard

742
00:40:16,848 --> 00:40:19,382
     Over which the strings
           are placed.

743
00:40:19,384 --> 00:40:23,086
      The back of the neck
      is even more complex.

744
00:40:23,088 --> 00:40:25,455
  A trapezoid shape is milled,

745
00:40:25,457 --> 00:40:29,125
   Which strandberg maintains
   results in far less stress

746
00:40:29,127 --> 00:40:32,695
        On hand muscles,
      joints, and tendons.

747
00:40:32,697 --> 00:40:36,166
    This unconventional neck
   needs an absolute precision

748
00:40:36,168 --> 00:40:37,934
    That can only be achieved

749
00:40:37,936 --> 00:40:41,704
       By cutting machines
     linked to cnc programs.

750
00:40:41,706 --> 00:40:43,673
 Strandberg: But because of this
        complex profile,

751
00:40:43,675 --> 00:40:48,344
 It requires much more accurate
   processing on the machine.

752
00:40:48,346 --> 00:40:51,347
    And then just the final,
      very final finishing

753
00:40:51,349 --> 00:40:54,050
           To be done
     by traditional methods.

754
00:40:54,052 --> 00:40:57,287
      It's one of the steps
  that's taking a lot of effort

755
00:40:57,289 --> 00:41:02,826
   To work with manufacturers
 to really perfect this process.

756
00:41:02,828 --> 00:41:05,495
   Narrator: Once the neck is
      attached to the body,

757
00:41:05,497 --> 00:41:06,996
    It's time to go electric

758
00:41:06,998 --> 00:41:10,366
      And add the pickups,
     strings, and controls.

759
00:41:10,368 --> 00:41:12,969
     The high-tech approach
           continues.

760
00:41:12,971 --> 00:41:15,872
    Instead of standard metal
          and plastics,

761
00:41:15,874 --> 00:41:19,576
     Aircraft grade aluminum
     is used on the pickups,

762
00:41:19,578 --> 00:41:22,178
        And carbon fiber
      for the pot, volume,

763
00:41:22,180 --> 00:41:26,082
   And tone knobs and switch.

764
00:41:26,084 --> 00:41:30,820
    In 2018, strandberg made
         3,500 guitars,

765
00:41:30,822 --> 00:41:34,057
     But orders are rapidly
    outstripping production.

766
00:41:34,059 --> 00:41:37,126
     Whether this popularity
    is due to radical looks,

767
00:41:37,128 --> 00:41:40,163
    The sound, or lightweight
       ergonomic design --

768
00:41:40,165 --> 00:41:43,233
Or a combination of all three --
           is unclear.

769
00:41:43,235 --> 00:41:46,869
    But strandberg is rapidly
      ramping up production

770
00:41:46,871 --> 00:41:48,738
         To meet demand.

771
00:41:48,740 --> 00:41:51,407
      This company is just
          10 years old,

772
00:41:51,409 --> 00:41:53,810
    But with its unique take
        on the revamping

773
00:41:53,812 --> 00:41:57,747
    Of a modern design icon,
      the electric guitar,

774
00:41:57,749 --> 00:42:02,785
 Strandberg definitely qualifies
       as a super factory.

